Design with purpose.
Value by design.

From startups to established brands and government, Singblue helps businesses see the whole picture, understand their services, and build the capability to keep improving. Experienced. Evidence-led. AI-directed.

Find your starting point

Good service design should be available to every business trying to transform the services people depend on.

20 years of experience.

We worked with ecommerce, education, energy, housing, and public sector businesses. Combining 20 years of design experience with AI-directed methods, we help services deliver real value to the people who use them. We understand how transformation works inside real businesses, not in slide decks.

An impact rebate model.

Businesses that commit to generating positive outcomes such as reduced carbon, smarter buildings, and more accessible and inclusive services, get more value back the more good they do. Fair pricing isn't charity. It's a structural choice.

Not sure where to start?

Many businesses know something isn't working but can't pinpoint what to fix first. Find the situation that feels closest to yours.

A service we run isn't working and we can't pinpoint why.

Challenges in
Service improvement · Customer experience · Operations
Start with a Discovery Sprint →

We're building something new and need it designed properly from day one.

Challenges in
New service design · Product development · Innovation
Design it right from day one →

We've invested in AI but services around it haven't caught up.

Challenges in
AI adoption · Digital transformation · Service redesign
Close the gap between AI and your service →

Our team is delivering, but design capability is uneven.

Challenges in
Design capability · Ways of working · Team development
Build capability that stays →

Three ways we work together.

Pick a starting point. We'll meet you there.

01

Discovery Sprint

Two weeks. Fixed price. We map your current service, identify where it breaks down, and give your team clear, evidence-based recommendations, fast enough to get started without a lengthy procurement process.

£15k fixed · 2 weeks
02

Service Transformation

From discovery through proof of concept to delivery. We design the to-be service, prototype and test with real users, and give your delivery teams the artefacts they need to build it right.

Scoped after Discovery
03

AI-Directed Design Coaching

We work alongside your team to practise a new way of working, using AI to accelerate UCD activities without losing the human judgement that makes design meaningful.

Tailored to your team

You never change things by fighting the existing reality. Build a new model that makes the existing one obsolete.

Buckminster Fuller
Architect, systems thinking inventor and futurist

Ready to transform how your business works?

Whether you're scoping a new service, fixing one that isn't working, or wondering where to start, let's have a conversation.

Start a conversation